Operations Cluster Manager

As a Operations Cluster Manager at Vision Express, you’re responsible to support in leading and managing the operational activity of stores to deliver total satisfaction to our customers.

As well as maximise sales, KPI output and profitability whilst driving engagement and the onward development & retention of our colleagues.

Your responsibilities will range from leadership and people management, sales and performance to compliance and standards.

This is an exciting opportunity for someone to take ownership and have an impact on a variety of stores.

Who are we?

We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!

Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.

Who is the perfect candidate?

• Experienced, engaging and successful current Store Manager, looking to develop towards a Regional Manager role
• Willingness to travel to stores as required
• Significant and proven experience in leading and managing colleagues through a history of strong KPI delivery
• Able to meet deadlines and requests set by the business and line manager
• Confident in dealing with all aspects of performance by influencing & coaching for improved output without fear of appropriately challenging the status quo
• Able to analyse and interpret data and take appropriate action
• Established and demonstratable prioritisation and organisational skills – Able to effectively manage time and diary to add greatest value
• Ability to build relationship with all relevant stakeholders to drive positive and aligned outcomes

Anything else you should know?

• Sales and performance-based bonus
• Targeted incentives
• Competitive pension scheme
• Private medical cover for you and your family
• Life Assurance - 4 x your basic annual salary
• Free eyewear annually with eligibility from day one of joining us!
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation
• Discounts throughout the year for your friends and family
• Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
• 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
• Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan
• Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
• Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
• And so much more!