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This is an attraction vacancy for job seekers attending the Retail Appointment Live careers event at The Royal National Hotel on Thursday 20th March 2025.
Role overview
As a Retail Optical Assistant at Vision Express, you’ll become an expert in our products, you’ll be responsible for providing excellent customer care and with training, you’ll learn how to help customers with frame adjustments, glasses repairs, and fittings as well as performing pre-screening eye examinations and administration tasks.
This is an entry level role and to be successful, providing excellent customer service must be something that you are passionate about, you’ll need to be prepared to support with patient eyecare needs and having a passion for our brands will help you exceed.
As a Retail Optical Assistant at Vision Express, you’ll become an expert in our products, you’ll be responsible for providing excellent customer care and with training, you’ll learn how to help customers with frame adjustments, glasses repairs, and fittings as well as performing pre-screening eye examinations and administration tasks.
This is an entry level role and to be successful, providing excellent customer service must be something that you are passionate about, you’ll need to be prepared to support with patient eyecare needs and having a passion for our brands will help you exceed.
Benefits
• Free eyewear up to £550 annually with immediate eligibility.
• On target bonuses of up to £2,832 per year.
• Stretch target bonuses of up to £5,664 per year.
• Family and friends discount of 75%, 50% and 25% with a free eye test.
• 33 days annual leave with the opportunity to buy or sell holiday.
• Employee Assistance Program offering confidential support for your wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
• On target bonuses of up to £2,832 per year.
• Stretch target bonuses of up to £5,664 per year.
• Family and friends discount of 75%, 50% and 25% with a free eye test.
• 33 days annual leave with the opportunity to buy or sell holiday.
• Employee Assistance Program offering confidential support for your wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
Some skills that will help you succeed:
• Active listening, having empathy to understand customer needs.
• Comfortable approaching customers and confident selling products.
• Calm under pressure, supporting customers in challenging moments.
• Being a team player, working with colleagues to achieve store targets.
• Having a positive attitude and the potential to become a brand ambassador.
• Comfortable approaching customers and confident selling products.
• Calm under pressure, supporting customers in challenging moments.
• Being a team player, working with colleagues to achieve store targets.
• Having a positive attitude and the potential to become a brand ambassador.
Why Vision Express?
Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.
Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.